Delivery & Collection


We offer free delivery on all UK orders over £50

We will normally dispatch your order the same day, if the item is in stock and the order is placed before 12pm.


Click & Collect

We offer a Click & Collect service on all products and orders can be collected from either our Northampton or Market Harborough store which you can choose at checkout. Orders normally take around 24 hours to get ready for click and collect and we will notify you by email once your order is ready


United Kingdom Delivery 

We offer free postage on absolutely all UK orders over £50. Any orders under £50 will be charged £8.00 for postage. Orders placed with Steffans Jewellers will be dispatched using a Royal Mail recorded and tracked service with an expected delivery after shipping of 1-2 working days; please note this will require a signature to confirm receipt of the order. If you are unavailable when your order is being delivered the Royal Mail will leave an Attempted Delivery Card so you can arrange either a redelivery or to collect the order from your nearest sorting office.


International Shipping

As per UK orders, all orders are normally dispatched the same day, if the item is in stock and the order is placed before 12pm.

We use Royal Mail's Airsure service for all international deliveries. International shipping usually takes approximately 10 days.

Please Note: All international deliveries will require a signature upon delivery to verify receipt of the goods. Once signed for, Steffans takes no responsibility for damages or faults with goods that have been signed for, so please check the condition of your delivery and that the items are correct before signing for the goods and accepting the delivery.


European Union

Shipping on all orders to countries within the EU are charged at a flat rate of £9.00, some larger packages may require a small surcharge.


USA & Canada

Shipping on all orders to the USA & Canada are charged at a flat rate of £15, some larger packages may require a small surcharge.


Rest of the world

Shipping on all orders to all other countries are charged at a flat rate of £15, some larger packages may require a small surcharge.